Privacy policy
How we handle your data.
Data collection
We collect personal data only when you contact us by email or phone, or book a call through our Microsoft Outlook booking page. This can include your name, email address, phone number, company name and project details. The website itself has no contact forms.
Data usage
We use your data solely to respond to your enquiry and prepare a proposal. We do not share your data with third parties or use it for marketing purposes without your explicit consent.
Data retention
We retain your contact information for the duration of the business relationship. You may request deletion of your data at any time by emailing info@firstinservice.ee.
Cookies
The website sets one cookie of its own, fis_consent, which remembers your cookie choice for 12 months. Only after you click “Accept all” does the site load Google Analytics 4 (Google) and Microsoft Clarity (Microsoft), which we use to measure visits and improve the website. These tools set cookies such as _ga, _ga_*, _clck and _clsk, and their providers may process the data outside the EU, including in the United States. You can change or withdraw your choice at any time with the “Cookie settings” link at the bottom of every page. If you then choose “Reject non-essential”, these cookies are deleted.
Your rights
Under GDPR, you have the right to access, rectify, or delete your personal data, restrict processing, and object to processing. Contact us at info@firstinservice.ee.
Data controller
First In Service OÜ · Valukoja 12, 11415 Tallinn, Estonia · Reg: 11878036 · info@firstinservice.ee