Question 1

What is the maximum workpiece size First In Service can handle?

Accepted Answer

First In Service can manufacture heavy fabricated products up to 35×7×7 meters (L×W×H) and 160 tons. For CNC machining, we handle parts up to Ø 2,800 mm diameter, 13,000 mm in length, and 4,500 mm in height. Our FERMAT WRF 130 boring mill has X-axis travel of 13,500 mm and Y-axis of 4,000 mm.

Question 2

What welding certifications does First In Service hold?

Accepted Answer

First In Service holds EN 3834-2 (comprehensive quality requirements for fusion welding) and EN 1090-2 (execution of steel structures and aluminium components) certifications. Our welders are qualified for processes 135/136 (MIG/MAG), TIG, and SAW with penetration welding up to 100 mm.

Question 3

Can First In Service manufacture to NORSOK M-501 standards?

Accepted Answer

Yes. First In Service provides complete surface treatment from automated shot-blasting to industrial coating systems compliant with NORSOK M-501 and C5-M extreme anti-corrosion standards. We specialise in components for subsea and offshore environments.

Question 4

What materials can First In Service work with?

Accepted Answer

We specialise in complex and exotic materials including carbon steel, stainless steel, duplex, super duplex, titanium, Inconel, and Hastelloy. Full material traceability is maintained from raw material to finished product, with material certificates (3.1/3.2) provided.

Question 5

Does First In Service provide FAT (Factory Acceptance Testing)?

Accepted Answer

Yes. We deliver complex assemblies and fully FAT-tested modules. Our service includes precision bearing installations, system commissioning, and comprehensive Manufacturing Data Records (MDR) including material certificates, NDT reports, dimensional inspection logs, and FAT protocols.

Question 6

What industries does First In Service serve?

Accepted Answer

We serve oil & gas, process equipment, energy & power generation, marine & offshore, defence, mining & heavy machinery, and pulp & paper industries. Our certifications (ISO 9001, EN 3834-2, EN 1090-2, PED) qualify us for the most demanding industrial applications.

Question 7

Where is First In Service located and what are the logistics advantages?

Accepted Answer

First In Service is located at Valukoja 12, Tallinn, Estonia — strategically positioned 20 km from Muuga port and 60 km from Paldiski port. We offer direct heavy-transport road access without urban congestion, enabling seamless RoRo delivery of oversized components up to 160 tons across Europe and the Nordics.

Question 8

What is the lead time for a quotation from First In Service?

Accepted Answer

We deliver a comprehensive, actionable proposal within 48 hours of receiving your technical requirements. Our manufacturing engineers conduct thorough Design for Manufacturability (DFM) reviews to optimise welding sequences and reduce overall production costs.

Question 9

What CNC machines does First In Service operate?

Accepted Answer

Our machine park includes FERMAT WRF 130 and WRFT 130 heavy boring mills, ZAYER XIOS 4000 bed-type milling centre, PUMA 700LY II CNC horizontal turning centre, SC27 vertical turning lathe (max Ø 2,700 mm), and multiple additional boring mills, milling machines, and lathes.

Question 10

What quality management certifications does First In Service hold?

Accepted Answer

First In Service holds ISO 9001:2015 (quality management), ISO 14001:2015 (environmental management), EN 3834-2 (welding quality), EN 1090-2 (structural steel), and PED (Pressure Equipment Directive) certifications. All NDT testing (VT, PT, MT, UT) is performed by certified partners.

Sertifikaatit

ISO 9001 — Laadunhallinta

ISO 14001 — Ympäristöhallinta

EN 3834-2 — Hitsauslaatu

EN 1090-2 — Teräsrakenteet

PED — Painelaitteet

Certifications

ISO 9001 — Quality management

ISO 14001 — Environmental management

EN 3834-2 — Welding quality

EN 1090-2 — Structural steel

PED — Pressure equipment

ISO 9001 — Kvaliteedijuhtimine

ISO 14001 — Keskkonnajuhtimine

EN 3834-2 — Keevituse kvaliteet

EN 1090-2 — Teraskonstruktsioonid

PED — Surveseadmed

ISO 9001 — Laadunhallinta

ISO 14001 — Ympäristöhallinta

EN 3834-2 — Hitsauslaatu

EN 1090-2 — Teräsrakenteet

PED — Painelaitteet

ISO 9001 — Kvalitetsledning

ISO 14001 — Miljöledning

EN 3834-2 — Svetskvalitet

EN 1090-2 — Stålkonstruktioner

PED — Tryckbärande anordningar

ISO 9001 — Qualitätsmanagement

ISO 14001 — Umweltmanagement

EN 3834-2 — Schweißqualität

EN 1090-2 — Stahlkonstruktionen

PED — Druckgeräte